OceanMD

 

OceanMD is a secure online platform that allows healthcare providers to safely share messages, forms, and documents with their patients. It helps protect your personal health information while making communication quick and convenient.

When your healthcare provider sends you a secure message through OceanMD, you’ll receive an email containing a special link. Clicking this link takes you to a protected webpage where you can view your message and any forms you may need to complete. To access the message, you’ll be asked to confirm your identity, usually by entering your date of birth and, in some cases, answering an additional security question.

Once inside, you can read your message, download any attachments, and complete forms directly online. After you submit your responses, they’re automatically and securely added to your patient record for your provider to review — ensuring your information stays safe and up to date.

How to open a secure message

1. Open and read the email from your healthcare provider.
2. If they include any personal health information or need you to complete forms, there will be a blue weblink in the body of the message. Clicking on the link will take you to an encrypted page where you can see your secure message and forms.
3. To access your secure message, enter your date of birth. Depending on the provider, there may be additional security questions to validate your identity.
4. Read over the secure message. If there are any attachments, download the files via the “Download” button before proceeding.
5. Click “Next” to move on to your forms. If there are no forms, you can close the window.

Once your forms are complete, your responses will be automatically sent into your patient record for the provider to review.