Health Cards

Please bring your health card with you to every visit. You will be asked to present it when checking in.  You may check in at the registration desk or our touch screen kiosk beside the appointment desk. 

If you do not have your health card with you or if your health card is invalid (due to expired card, change in version code or change in name) you will be charged for your visit at the regular OHIP rates prior to being seen.  This fee is fully refundable once you present a valid card within 6 months from the time of your visit.

Remember:  It is your obligation to keep your health card valid in order to ensure access to health care and prevent fraud.

If you health card is lost, stolen or damaged you should immediately call the ministry info line at 1-800-664-8998. If your address or name has changed, visit or call your local OHIP office or  The Ontario Ministry of Health 

Service Ontario – Cambridge Branch

561 Hespeler Road, Unit 1B
Cambridge, Ontario N1R 6J4
General Inquiry: 519-621-2100

Hours of Operation:     

Monday to Wednesday & Friday 9:00 a.m. – 5:00 p.m.
Thu 9:00 a.m. – 8:00 p.m.
Saturday 9:00 a.m. – 1:00 p.m.

Health Card Services:

  • Change Address on a Photo Health Card
  • Change Address on a Red and White Health Card
  • Change name on a Photo Health Card
  • Photo Health Card Renewal
  • Photo Health Card Replacement (lost, stolen, damaged)
  • Organ and Tissue Donor
  • Organ and Tissue Donor Registration